Cloud Consultancy
Outperforming Internal Resources
Client
About
Sector
Team Size








increase in Google Search impressions
increase in organic search clicks
increase in LinkedIn impressions
The Challenge
When this consultancy first approached Digiwoods, they had recently restructured their team and were left without a dedicated marketing resource. Like many scaling businesses, their previous in-house support had focused more on tactical execution than strategic direction. As a result, marketing decisions often defaulted to the senior leadership team, placing unnecessary strain on their time and slowing momentum.
With no one in place to lead and drive marketing forward, they needed a partner who could provide structure, identify priorities, and take full ownership of strategy and delivery without constant oversight.
Operationally, the business was in a strong position. They had a capable team, excellent client feedback, and a respected reputation within their sector. But this value wasn’t being surfaced effectively online. Their brand story wasn’t coming through consistently across digital channels, and valuable opportunities were being missed.
Key Challenges
• No in-house marketing resource following internal changes
• Over-reliance on senior leaders for marketing input and decision-making
• Lack of a strategic framework to unify brand, content and outreach
• Strong client outcomes and expertise not being actively leveraged
• Inconsistent online presence and messaging across platforms
• Missed opportunities to scale inbound activity and strengthen brand positioning
What we Did
The first step was to gain a clear understanding of the current marketing landscape. I carried out a full audit of existing materials, assets and activity, identifying where key gaps existed and where untapped potential lay. This process revealed quick wins as well as areas requiring longer-term development, allowing us to build a prioritised roadmap that balanced short-term impact with sustainable future growth.
Strategy
We began by developing a comprehensive marketing strategy and updating all core documentation to ensure alignment across the board. This included refining existing assets, clearly defining target audiences and their pain points, and mapping service offerings.
Particular focus was given to the business’s broad service mix, international growth plans, and how to make better use of partner resources and collaborations. This helped shape a strategy that could flex across markets and touchpoints while staying rooted in the company’s strengths.
Social Media Management
Previously, content output had been inconsistent and disconnected from wider business goals. We introduced a structured, pillar-based content approach that ensured regular brand presence while highlighting different service areas. The framework also allowed flexibility to respond to timely opportunities and campaigns.
By repurposing content and maintaining a consistent publishing rhythm, the business established a more active and strategic social presence. Over time, this translated into stronger brand awareness and engagement that supported key objectives quarter after quarter.
Digital & Web
While the website was performing steadily, we took proactive steps to strengthen and future-proof its impact. This included introducing consistent, SEO-optimised blog content targeting high-intent keywords, alongside minor design and UX improvements to ensure a modern and credible first impression.
These actions supported ongoing authority building and laid the groundwork for future expansion, particularly in preparation for the transition to a new .com domain as part of the company’s international growth strategy.
Email & CRM Marketing
The existing CRM had been largely underused, with outdated data and limited segmentation. We restructured the customer database, introducing clear segments to support targeted outreach across newsletters and campaign-specific CTAs.
A key focus was implementing HubSpot marketing automation to nurture leads throughout the funnel. This included custom lifecycle stages, lead scoring models and internal workflows designed to move prospects efficiently from initial engagement to sales-qualified leads. Close collaboration with the operations and sales teams ensured that these changes were integrated smoothly into wider business processes.
Upskilling
With a knowledgeable and proactive team in place, we ran a series of LinkedIn training sessions to help them maximise their impact on the platform.
Across four focused workshops, we covered profile optimisation, content creation, social selling and team-wide amplification strategies. When applied consistently, this collective activity serves as a powerful multiplier, boosting brand visibility, strengthening credibility and driving greater engagement with the right audiences.
Paid Social Marketing
As a recent addition, we introduced a retargeting strategy aimed at re-engaging website visitors who had shown interest but not yet converted.
With healthy website traffic in place, we launched a phased testing approach across TikTok, Meta and LinkedIn to determine the most effective channel. Once performance data is gathered, investment will be focused on the highest-performing platform, supported by regular creative refreshes. This strategy ensures marketing spend is prioritised toward warm prospects who have already demonstrated intent, creating a more efficient path to conversion before expanding into broader cold outreach.
Social First Video
We’re currently producing two core streams of video content to support wider marketing efforts.
The first is a series of professionally filmed case studies that showcase the quality of work delivered for clients. These videos are used across the website, social media, sales presentations and other key touchpoints to build trust and credibility.
The second stream focuses on social-first content. These are short, digestible videos featuring insights from the team, designed to position the business as a thought leader and drive engagement across platforms.
The Result
Comparing the first six months of collaboration with the six-month period prior (when an internal marketing manager was in place), the business saw significant growth across digital channels.
On social media, company page impressions increased by 1547%, reaching over 28,000 views. Post interactions rose by 1991%, totalling 865 engagements. These numbers continue to grow as the content strategy becomes more structured and consistent over time.
Organic search performance saw some of the most substantial gains in the first six months of collaboration:
• Google Search impressions increased by 2361%, approaching 3 million views
• Website clicks from organic search rose by 3379%, reaching nearly 42,000 clicks
• The site now ranks for over 58,000 industry-relevant keywords, with performance holding strong even through seasonal fluctuations
Although the business entered the engagement with solid domain authority, the absence of a structured SEO strategy meant much of that potential was underutilised. By introducing consistent SEO-optimised content, making technical enhancements and applying regular performance monitoring, we accelerated visibility and inbound traffic significantly.
To support ongoing transparency and data-led decisions, we also implemented custom dashboards tracking all key metrics via GA4 and Google Search Console.


In addition, keyword performance improved significantly. There was a marked increase in the number of keywords ranking in positions 1–3 and 4–10 on Google, further strengthening the business’s overall organic footprint and visibility within its key markets.


On the CRM and email marketing side, the first cleaned and segmented campaign to a list of 1,300 contacts achieved a 60% open rate and a 7% click rate. These are exceptional engagement metrics, reflecting both the quality of the cleaned data and the strength of the messaging strategy.
WHAT’S NEXT
As the business expands into the US market, the marketing strategy will continue to evolve in support of international growth. A key priority will be the transition to a new .com website, alongside a full web optimisation project aimed at improving user experience, refining messaging and strengthening conversion paths.
Greater emphasis will also be placed on CRM development, with more advanced segmentation, automation and nurturing strategies to drive both lead conversion and client retention. A video-first content approach will be rolled out across channels, supported by ongoing photography and videography to keep content authentic, consistent and high impact.
The integration of AI tools into core marketing workflows will be explored to support scalability, enhancing content creation, personalisation and internal enablement.
Once the new website is live, paid retargeting campaigns will be activated across key platforms, capitalising on increased organic traffic and re-engaging high intent visitors. Ongoing efforts will also include the development of new case studies and success stories to further strengthen positioning in both the UK and US markets.
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